From time to time your may need to reset the password of one of your dashboard users, temporarily suspend their access, or delete their user entirely. NinjaCat offers you ways to accomplish all of those things under the Account Settings. This article will guide you through how to reset a dashboard user's password, temporarily suspend a dashboard user's access, and delete a dashboard user.
NinjaNote: To access the options of NinjaCat shown in this article your account must have a User Role that includes the permission "Manage Accounts". To change your permissions, please contact a NinjaCat admin from your team.
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Resetting a Dashboard User's Password
Resetting a Dashboard User's Password
1. Click on "Accounts" in the main navigation
2. Click on the desired Account from the account list
3. Click on the "Settings" button near the top right of the page
4. Click on the "Users" tab
5. Select the desired user from the Users List
6. Click "Reset Password" near the top right of the page after clicking "More Actions"
7. Enter a new password in the field
8. Click on the "Change Password" button in the bottom right
Suspending a Dashboard User
1. Click on "Accounts" in the main navigation
2. Click on the desired Account from the account list
3. Click on the "Settings" button near the top right of the page
4. Click on the "Users" tab
5. Select the desired user from the Users List
6. Click on "Suspend User" near the top right of the page after clicking on "More Actions"
NinjaNote: After clicking on "Suspend User" near the top right of the page no confirmation step is needed. The Suspend User text will change to the "Activate User" text and you may leave this page by any method presented. Click on the now visible "Activate User" text to bring the user back to active status.
Deleting a Dashboard User
1. Click on "Accounts" in the main navigation
2. Click on the desired Account from the account list
3. Click on the "Settings" button near the top right of the page
4. Click on the "Users" tab
5. Select the desired user from the Users List
6. Click on "Delete User" near the top right of the page after clicking on "More Actions"
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