This article contains a complete list of all the available Dimensions and Metrics for the ApexChat direct network integration. The Dimensions and Metrics available through the ApexChat API are spread amongst the different reports that make up compatibility groups for this network. Each Dimension and Metric has a list of reports in which it can be found in the column next to its name.
Dimensions
- Dimension names in Italics are mapped to automatically aggregate with other similar networks present in the same data widget
| Name | Aggregates To | Reports/Compatibility Group |
|---|---|---|
| Active | trafficSummary | |
| Agent Specified City | leads | |
| Agent Specified State | leads | |
| Agent Specified Zip | leads | |
| Applied Rule Name | leads | |
| Billable Leads Start Date | billableLeads | |
| Category Id | leads | |
| Chat Id | transcripts | |
| Company Created Date | trafficSummary | |
| Company Id | transcripts | |
| Company Key | leads, trafficSummary, callSummary, trafficReportByDate, billableLeads, transcripts | |
| Company Name | leads, trafficSummary, callSummary, trafficReportByDate, billableLeads, transcripts | |
| Country | leads | |
| Date | Date | leads, trafficReportByDate, transcripts |
| Dealership Department Id | leads | |
| Dealership Department Name | leads | |
| Denied Date | leads | |
| Domain | leads | |
| End Date | transcripts | |
| Group Name | leads | |
| Host Name | leads | |
| Is SMS | leads | |
| Keywords | leads | |
| Landing Referrer | transcripts | |
| Lead Email | leads | |
| Lead Id | leads | |
| Lead Name | leads | |
| Lead Notes | leads | |
| Lead Phone | leads | |
| Lead Type Id | leads, transcripts | |
| Location | transcripts | |
| Make | leads | |
| Model | leads | |
| Notification Error | leads | |
| Notification State | leads | |
| Original Referrer | transcripts | |
| Picked Up On Date | transcripts | |
| Processed By Customer | leads | |
| Referral Accepted | leads | |
| Referred Date | leads | |
| Referred To | leads | |
| Referrer | transcripts | |
| Region Id | leads | |
| Region Name | leads | |
| Requested Lead Type | leads | |
| Send By User Type | billableLeads | |
| Sent By | leads | |
| Special Instructions | leads | |
| Transcript Array | transcripts | |
| Used | leads | |
| Username | leads | |
| Year | leads |
Metrics
- Metric names in Italics are mapped to automatically aggregate with other similar networks present in the same data widget
| Name | Reports/Compatibility Groups |
|---|---|
| Agent Leads | billableLeads |
| Attempted Call Count | callSummary |
| Attempted Calls | leads |
| Billable Leads | trafficSummary, trafficReportByDate, billableLeads |
| Chat Count | callSummary |
| Chats | trafficSummary, trafficReportByDate |
| Company Secure Leads | trafficSummary |
| Completed Call Count | callSummary |
| Completed Calls | leads |
| Denied | leads |
| From Lead | transcripts |
| Invited Visitors | trafficReportByDate |
| Invited Visitors | trafficSummary, trafficReportByDate |
| Lead Count | callSummary |
| Leads | leads, trafficSummary, trafficReportByDate |
| Operator Leads | billableLeads |
| Other Leads | trafficSummary |
| Phone Chats | trafficSummary, trafficReportByDate |
| Phone Leads | trafficSummary, trafficReportByDate |
| Phone Visits | trafficSummary, trafficReportByDate |
| Referral Application Fee | leads |
| Referral Cost | leads |
| Referrals | leads |
| Service Leads | trafficSummary |
| Tablet Chats | trafficSummary, trafficReportByDate |
| Tablet Leads | trafficSummary, trafficReportByDate |
| Tablet Visits | trafficSummary, trafficReportByDate |
| Visits | trafficSummary, trafficReportByDate |
- View the linked article for instructions on How to Add the ApexChat Network
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