NinjaCat directly integrates with many third-party Call Tracking platforms. These network connections allow you to include their call-tracking data in your client reports and dashboards created in NinjaCat. This article will cover step-by-step instructions on how to add the CallRail V2 integration to your agency and accounts. This integration is different from our standard call tracking integrations in that in the NinjaCat Template Builder you would select this integration, specifically, by name and not the general "Call Tracking" choice.

NinjaNote: NinjaCat can connect to this call-tracking provider through this direct API integration and/or the standard, "catch-all" Call Tracking integration. The benefit of using the direct API connection is that you have access to the API-provided data fields instead of the standard set of fields applied to all call-tracking providers under the standard call-tracking integration.

If you collect data from multiple call-tracking providers that are connected to the standard Call Tracking integration it automatically aggregates the data delivered by those providers. If you collect data from multiple call-tracking providers that you connect to through direct API integrations you will have to aggregate data through more manual tactics. You will need to add multiple data sources to widgets and use aggregate or custom dimensions or metrics.

Section Links

Adding the Integration Data Network

Connecting Advertiser-Specific Integration Data to a NinjaCat Account

CallRail Call Tracking in the Template Builder

Adding the Integration Data Network

1. Go to the Setup Settings

2. Follow the instructions in the article How to Connect a Direct Data Network Connection to begin the process of making the Network connection

3. Fill in the required fields on the Network Settings page with the requested credentials

NinjaNote: In some cases, there are programmatic ways to find the requested credentials. Ultimately you may have to contact the data source provider to obtain the credentials. We advise or help direct you to the credentials when we can.

Click the "Add Network" button near the bottom right

NinjaNote: If you plan on utilizing more than one network account of the same type for your agency, you can help eliminate confusion by placing a descriptive name in the description field. If you will only be adding one Call Tracking network to your agency feel free to leave the name as Description as is. 

Connecting Advertiser-Specific Integration Data to a NinjaCat Account

1. Follow the instructions in the article How To Add a Single Data Connection to a NinjaCat Account to begin the process of making the client-specific data connection

2. Fill in the required fields on the Connect Data Source page by using the provided drop-down menus or by typing in the requested credentials or information

Click "Connect" near the bottom right

NinjaNote: If you need to connect multiple instances of the same data source to one account follow the steps in the article How To Add Multiple Instances of a Single Data Source

CallRail Call Tracking in the Template Builder

1. Either go to the NinjaCat Template Builder and pick your desired existing template or Create a Template From Scratch

2. Add a data widget to the template

3. Click on "Add Data Source" near the top right

4. Click on "CallRail" from the list of data sources

• Check out the linked article for a complete list of CallRail Call Tracking Dimensions and Metrics