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LinkedIN - "Loading error" when attempting to add account data source

If you have attempted to add your Linked IN network to NinjaCat and you are getting a loading error when attempting to connect to your Linked IN account, follow these troubleshooting steps to correct your network connection:

  1. Verify that you have Campaign Manager or Account Manager permissions to the Linked IN accounts with which you are trying to connect.

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  2. Visit https://www.linkedin.com and click on your name in the top-right corner, then ACCOUNT - Settings & Privacy

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  3. Under Partners and Services - Permitted Services, scroll down to see if "NinjaCat" is listed in this list. If it is, click on the "REMOVE" button to revoke NinjaCat's permissions to access this account.

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  4. Log in to your NinjaCat tab, then click on your name in the top-right corner, then Setup - Data Sources - click into your LinkedIN network and select "Revoke Token".
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  5. Click on Create Token. A pop-up window will be presented, asking you to Grant NinjaCat permission to access your LinkedIN accounts. Click on the "Allow" button.

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  6. If after following the above steps, you are still encountering a "Loading" error when attempting to connect LinkedIN data source to your advertising account, please contact support@ninjacat.io for more assistance.
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